Google has been actively collecting feedback on Google Wave with an ongoing survey, which was distributed via email, the help center, and Twitter. Today they’ve published the initial findings for public dissection.
So far results indicate that users love the concept of Wave, appreciate the collobartion features, and like the extensions, gadgets, and robots. On the flip side, however, the most perplexing part of the Wave experience is that users’ friends and contacts don’t have access to Wave. Respondents also complained of speed issues and indicated a desire for integration with more tools like email.
Based on our experience with Google Wave , the results that Google has published are spot on and point to some of the reasons why the system is both a game changer and, on the other hand, still not ready for mainstream attention.
Google does say that they will be acting on your feedback and opinions:
“With these responses and other data, we’re organizing our team around the core issues that are important to making waving better. We’re working hard to scale our systems so you can invite your friends and colleagues to wave with you. We’re also thinking about how to integrate with existing communication and collaboration tools. And since we all know that fast is better than slow, a large portion of the team is working to make Google Wave faster.”