FIXED Generic Host Process for Win32 Services has encountered a problem……..

I was getting this error [Generic Host Process for Win32 Services has encountered a problem…….. ] every time i reinstalled windows and it kept coming up and then stopped after few weeks. I never knew what was the reason for it and this time i decided to go after it.


It is very annoying and comes only when I am online and whenever it pops up it taken down the internet and I have to restart my computer again. The error details show the problem with svchost.exe and netapi32.dll

Well the reason the error goes away after a few days is that I have windows update on and it downloads the updates and patches the errors in xp sp2. This time I turned it off and thats why I still get this error.

I order to get rid of this error and other variants of it do the following.

1. You receive a “Generic Host Process” error message after you start the computer, or DBCS attachment file names are not displayed in Rich Text e-mail messages


loadTOCNode(1, ‘resolution’);

Hotfix information

loadTOCNode(2, ‘resolution’);A supported hotfix is now available from Microsoft. For Windows XP SP2, the Generic Host Process error can potentially occur on any system at any time. Although you receive the error message shortly after system startup, the actual error occurred during the previous system shutdown. Because of the broad nature of this issue, this hotfix was made available through Windows Update and distributed to users who have Automatic Updates enabled to eliminate this problem on Windows XP SP2 systems. For Windows XP SP2, you may experience one last Generic Host Process error upon restart after you install this hotfix. This is from the previous system shutdown before the new version installation was completed.

2. Generic Host Process Error Message and a Flashlight Icon Appear


loadTOCNode(1, ‘resolution’); To resolve this problem, follow these steps:

1. Turn off the computer and the printer or the scanner.
2. Disconnect the printer or the scanner from the computer.
3. Restart the computer.
4. Install the compatible drivers and software for the printer or the scanner, and then reconnect the printer or the scanner to the computer.

Contact HP to obtain compatible drivers for the printer or scanner. For information about how to contact HP, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

3.Error messages when you start a Windows XP-based computer and then try to download Windows Updates


loadTOCNode(1, ‘resolution’);To resolve this problem, follow these steps:

1. Click Start, click Run, and then type net stop wuauserv.
2. On the desktop, double-click My Computer, and then delete the drive:\WuTemp folder.
3. Delete the drive:\Windows\System32\Catroot2 folder.
4. Open the drive:\Windows folder, and then rename the SoftwareDistribution folder as SoftwareDistributionOLD.
5. Open the drive:\Windows\system32 folder, and then follow these steps:

a. Rename the Wuweb.dll file as Wuweb.dll.old.
b. Rename the Wuapi.dll file as Wuapi.dll.old.
c. Rename the Wuauclt.exe file as Wuauclt.exe.old.
d. Rename the Wuaucpl.cpl file as Wuaucpl.cpl.old.
e. Rename the Wuaueng1.dll file as Wuaueng1.dll.old.
f. Rename the Wuaueng.dll file as Wuaueng.dll.old.
g. Rename the Wuauserv.dll file as Wuauserv.dll.old.
h. Rename the Wucltui.dll file as Wucltui.dll.old.
i. Rename the Wups2.dll file as Wups2.dll.old.
j. Rename the Wups.dll file as Wups.dll.old.
6. Restart the computer.

Leave a Reply

Your email address will not be published. Required fields are marked *